Política de Privacidad de Nuestra Plataforma
Aquí detallamos cómo recopilamos, utilizamos y protegemos tus datos personales para garantizar tu seguridad y confianza.
PRIVACY POLICY
- Visit our website
at http://www.centroqubico.com or any website of ours that links to this Privacy Notice
- Download and use
our mobile application ( Qubico Urban Spa) , our Facebook application (Qubico App) , or any other application of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.names
phone numbers
email addresses
contact preferences
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
‘crash dumps’ ), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
‘ WHAT ARE YOUR PRIVACY RIGHTS? ‘ below.
- To deliver targeted advertising to you. We may process your information to develop and display
personalised content and advertising tailored to your interests, location, and more.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- Consent. We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to
fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display
personalised and relevant advertising content for our users
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Preguntas Frecuentes sobre la Protección de Datos
Encuentre respuestas claras y precisas a las consultas más comunes relacionadas con nuestra Política de Privacidad y el manejo de sus datos personales.
¿Qué tipo de datos personales recopilamos?
Recopilamos información básica como nombre, correo electrónico y datos de navegación para mejorar su experiencia en la plataforma.
¿Cómo protegemos su información?
Aplicamos medidas de seguridad avanzadas para garantizar la confidencialidad y el resguardo de sus datos en todo momento.
¿Con quién compartimos sus datos?
Los datos se comparten únicamente con proveedores confiables y bajo estrictos acuerdos de privacidad.
¿Cómo puede acceder o modificar su información?
Puede revisar, actualizar o solicitar la eliminación de sus datos contactando a nuestro equipo de soporte.
¿Por cuánto tiempo conservamos sus datos?
Sus datos se mantienen solo durante el tiempo necesario para cumplir con los fines establecidos y requerimientos legales.
¿Qué derechos tiene como usuario?
Usted tiene derecho a acceder, rectificar, cancelar y oponerse al tratamiento de sus datos conforme a la legislación vigente.
Protegiendo su privacidad con transparencia y compromiso
En esta sección se describen nuestras políticas, protocolos de seguridad y certificaciones oficiales que aseguran la protección integral de sus datos personales.
Certificación ISO 27001
Este certificado confirma nuestro compromiso con los más altos estándares internacionales en gestión de seguridad de la información.
Cumplimiento con RGPD
Garantizamos que el tratamiento de sus datos personales se realiza conforme a la normativa europea, respetando sus derechos y privacidad.
Encriptación avanzada SSL
Implementamos tecnología SSL de última generación para proteger la transmisión de datos y asegurar la confidencialidad en todo momento.
